70mai's Commitment to Responsible Gaming
At 70mai, we do more than provide an entertainment platform — we are committed to ensuring every user enjoys a healthy, safe, and responsible gaming experience. Online gaming should be a source of fun and entertainment, not stress or financial strain. Our commitment to responsible gaming is reflected across every aspect of our platform, from an interface designed to discourage excessive play to the suite of self-control tools we make available to our Malaysian users.
We recognise that a small number of users may struggle to manage their gaming habits. That is why 70mai has developed a comprehensive responsible gaming framework to help users spot early warning signs, set realistic limits, and seek help when needed. All self-control features on our platform are easily accessible through account settings — no stigma, no barriers.
Recognise the Signs of Risky Behaviour
Recognising early warning signs is the most important first step in managing your gambling habits. Most problems with excessive gambling develop gradually and can be difficult to notice on your own. 70mai encourages every user to assess their gaming habits honestly and regularly.
Here are some signs to take seriously:
- Borrowing money to gamble or to cover losses.
- Neglecting bills and financial responsibilities to keep playing.
- Feeling the need to keep playing in order to "win back" lost money.
- Hiding gambling spending from family.
- Feeling restless or irritable when not playing.
- Using gaming as an escape from problems.
- Unable to stop gambling despite having intended to do so.
- Neglecting relationships, work, or family due to gambling.
If you recognise two or more of the signs above in yourself, we strongly encourage you to take a break and use the self-control features available on the 70mai platform, or to seek professional help.
How to Set Healthy Time and Budget Limits
One of the best practices in responsible gaming is setting clear limits before you start playing — not after. These limits should be based on your actual financial means, not on hopes of winning. 70mai recommends the following approach to all users in Malaysia:
- Set a monthly budget: Set a maximum amount in MYR that you are comfortable losing each month without affecting your daily needs. Think of it as an entertainment cost — no different from catching a movie or dining out.
- Daily/weekly deposit limit: Use the deposit limit feature in your 70mai account settings to prevent yourself from depositing beyond the limit you've set within a given period.
- Session time limit: Decide how long you will play in a single session — for example, one hour — and stick to that limit. Set a timer on your phone as an added reminder.
- Don't chase your losses: Once you've reached your budget limit, stop playing — even if you feel the urge to "win it back". Chasing losses is one of the riskiest habits in gambling.
- Review your limits regularly: Your financial situation can change. Review the limits you've set every month and adjust them as needed.
Self-Control Tools on the 70mai Platform
70mai offers several self-control features that you can activate at any time through your account panel. These features are designed to give you full control over your gaming experience without requiring third-party approval.
Set a maximum daily, weekly, or monthly deposit amount in MYR. This limit takes effect immediately once set and can only be reduced or removed after a cooling-off period.
Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or make any transactions on the 70mai platform.
If you need a longer break, you can apply for a self-exclusion for an extended period. During this time, your account will be fully suspended and you will not receive any marketing communications.
To access all these self-control features, log in to your 70mai account and navigate to the account settings section. Our support team is on hand to help if you need further guidance.
Minor Protection
The 70mai platform is exclusively for users aged 18 and above. Protecting minors from any form of gambling is our absolute priority. We take strict measures to ensure underage individuals cannot access our services.
The protective measures we have in place include:
- Mandatory age verification during account registration — users are required to confirm that they are 18 years of age or older.
- An identity verification (KYC) process that requires valid identification documents for withdrawals.
- Immediate closure of any account suspected of being owned or used by a minor.
As a parent or guardian, you can take extra steps to protect your child by installing parental control software on devices used at home. Make sure your account password is not known to your children, and always log out when you are done using the 70mai platform.
Life Balance and Getting Professional Help
Online gaming should occupy only a small part of your broader life. 70mai encourages all users to maintain a healthy balance between online entertainment and other life activities — such as spending time with family, staying active, working, and unwinding. When gaming starts to disrupt that balance, it's a sign that something needs to change.
If you or someone you care about is struggling with gambling habits that feel out of control, we encourage you to seek professional help. Speaking with a qualified counsellor or mental health professional is a brave and wise step. Remember — reaching out for help is a sign of strength, not weakness.
In Malaysia, there are several support channels you can turn to:
- Talian Kasih 15999 — The social welfare helpline of the Ministry of Women, Family and Community Development, operating 24 hours a day.
- Befrienders Malaysia Helpline — Providing confidential emotional support and a listening ear.
- Registered counsellors — Access professional counselling through a clinic or hospital near you.
You can also reach the 70mai support team through the in-platform help centre for more information on self-control features or self-exclusion procedures. We are here to help, not to judge.
Gaming should always be a choice, not a necessity. If you find it hard to stop, reach out to the 70mai support team or seek professional help. You are not alone.
Responsible Gaming Frequently Asked Questions
Play Smart, Play in Peace
70mai is always here to help you maintain a healthy and enjoyable gaming experience. Check out our FAQ section or log in to manage your self-control settings today.
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